E-commerce is becoming the preferred way to shop for the majority of Americans. In fact, looking at 2017 industry statistics, it was estimated that 51 percent of Americans prefer to shop online and that e-commerce is growing 23 percent year-over-year.
The growing popularity also presents a few logistical challenges that businesses have to address. Let’s take a look at a few of these challenges and explore how online freight services helps e-commerce logistics.
How Online Freight Services Helps E-Commerce Logistics?
Free online shipping rates
Depending on the item that needs to be shipped, it can be a logistical challenge to provide a customer with an accurate shipping rate. Some online freight services solve this challenge by offering their customers a freight calculator to use.
Having a calculator directly on your website can also improve your conversion rates and improve the customer’s overall shopping experience. The reason being, a customer can immediately get an idea of how much it will cost them to have something shipped, making them more likely to go through with the shipment.
A conversation that many businesses are having is on the subject of transparency and how to keep their customers informed as to the status of their orders. Providing a tracking number is simple enough, but tracking a multitude of shipments at once can become complicated and time-consuming. Online freight providers should be able to offer the technology you need to easily track each shipment in real-time. Having automated tracking solutions in place will save you valuable time so you can focus on other important areas of the supply chain.
As your e-commerce business continues to grow, online freight services can assist with your questions and meet your shipping needs. At CMorgan Fulfillment Services, our industry experts are able to help you overcome your shipping logistics challenges and are knowledgeable about a variety of shipping topics.
Christopher Morgan Fulfillment
Whether you’re a startup company or an established multi-channel e-commerce merchant, our award-winning service and extraordinary dependability gives our customers the peace of mind and ability they need to focus on their core business.
Here’s an overview of the complete D2C services Christopher Morgan offers:
- Extremely competitive shipping discounts
- E-Commerce fulfillment
- Small parcel freight management
- Pick pack and ship services
- Carton & packaging solutions
- US ground shipments arrive in 1- 3 days (lower 48 states)
- Midwest and bi-costal distribution
- Cost-effective shipping Internationally
- Same-day/24 hour turnaround
- Ship funds management
- 24/7 hour web access to fulfillment data
- Customized online reporting solutions
- Low stock alert notification
- Return and exchange services
- In-House call center
- Customer e-mail order confirmations
- Real-time credit card authorizations
At Christopher Morgan, we offer our clients much more than simple ‘order processing’. From design to delivery, we pride ourselves on offering our clients a turnkey, flexible, online commerce system. We will integrate your entire e-commerce business; including website design, shopping cart development, payment processing, marketing & freight management, shipping systems, accounting systems and product fulfillment. Our dedicated team of media mavericks truly takes the time to better under our customers’ needs and wants to ensure deliverability on all performance objectives.
- Direct Response
- E-commerce Fulfilment
- Catalog/Print Advertising
- Customer Contact Center
- Big Box Retail Distribution
- Home Shopping
- Electronic Data Interchange (EDI)
- Experts at Retail Compliance
- Partner Testimonials
BUSINESS TO BUSINESS
- Warehousing & Distribution
- Lot Control
- Kitting/Light Assembly
- Inspection Services
- Repackaging & Rework Services
VALUE ADDED SERVICES
- Business Intelligence/Analytics
- Customer Call Center
- Web Development
- Returns Processing