No matter what size a company may be, it will need to rely on order processing and logistics in order to get their products to their customers. Warehouses are important for this aspect of the business. Companies that have a fulfillment center will ship goods directly to their customer without having to send the freight to retail stores or a drop-off location. This process is referred to as pick, pack, & ship.
Warehouse management is always complex and fraught with issues. Even one that is well managed will run into warehouse problems on occasion. Many companies work with 3PL’s to help minimize their workload and reduce the number of issues they face along their supply chain. There is no single solution that will work for every warehouse or even every 3PL. The effective methods often depend on the warehouse, the 3PL, and the nature of the supply chain itself. Continue reading
Flexibility is an absolutely crucial asset for any business, especially one that relies on a supply chain of any sort. If this was ever in any doubt, it has now been made starkly apparent in the wake of COVID-19. This virus has been destructive to countless businesses. Moreover, the ones that have been able to survive (and in some cases thrive) are those that have been able to remain adaptable with a more flexible supply chain.
Customer relationships are the backbone of most industries, especially in those who are tasked with being truckload carriers. Customer service greatly affects how your company functions and how your clients view your brand as a whole. This even applies to logistics companies, believe it not.