Flexibility is an absolutely crucial asset for any business, especially one that relies on a supply chain of any sort. If this was ever in any doubt, it has now been made starkly apparent in the wake of COVID-19. This virus has been destructive to countless businesses. Moreover, the ones that have been able to survive (and in some cases thrive) are those that have been able to remain adaptable with a more flexible supply chain.
Customer relationships are the backbone of most industries, especially in those who are tasked with being truckload carriers. Customer service greatly affects how your company functions and how your clients view your brand as a whole. This even applies to logistics companies, believe it not.
Less-than-truckload transportation makes up a great deal of the vehicles on the road delivering essential goods to where they need to be. Since the COVID-19 crises kicked in, supply chains all over the world have come to a standstill – but in most parts of the world, restrictions are being relaxed and we’re getting a little closer to business as usual.
We don’t know precisely how the Covid-19 crisis is going to affect the economy in the long term. This is unprecedented: even though we have had pandemics before, there has been nothing to this global scale since the new economy.
But there is one thing we do know: the economy is not going to be the same again.